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SAP Certified - SAP Field Service Management Sample Questions:

1. Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

A) Appointment Booking API
B) Mobile API
C) Service API
D) Query API
E) Data API

2. In which cases can assignment duration prediction be used?
There are two correct answers.

A) When using best matching technician
B) When creating efforts
C) When doing manual scheduling
D) When using the planning widget

3. In which cases can smartforms be used?
There are two correct answers.

A) For error analysis and resolution steps
B) To ensure the technician captures data on-site
C) To navigate to a job location
D) To assign a technician to a job

4. What is the main goal of the SAP Business Suite in the context of digital transformation?
Choose the correct answer.

A) Focus on business partnerships
B) Increase marketing effectiveness
C) Enhance connectivity and optimize functions
D) Develop external communication strategies
E) Simplify IT infrastructure

5. What is the maximum recommended data volume for an autoscheduling run?
Choose the correct answer.

A) (#technicians * #activities) ≤ 75,000
B) (#technicians * #activities) ≤ 90,000
C) (#technicians * #activities) ≤ 100,000

Solutions: