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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following actions should a phlebotomy technician take upon withdrawing a winged infusion needle?

A) Depress the syringe plunger.
B) Place the capillary pipette in clay.
C) Activate the safety device.
D) Dispose of the 16-gauge needle.

2. Which of the following actions should a phlebotomist take to prevent reflux during venipuncture?

A) Hold the tube above the puncture site.
B) Keep the patient's arm in a downward position.
C) Remove the tube before it fills.
D) Insert the needle bevel down.

3. Which of the following complications can a phlebotomist cause by underfilling a gray-topped tube?

A) Homeostasis
B) Thrombocytosis
C) Hemolysis
D) Iatrogenic anemia

4. A phlebotomist notices that an outpatient appears confused and cannot state their date of birth. Which of the following actions should the phlebotomist take?

A) Label the specimen after returning to the laboratory.
B) Ask the patient to guess their date of birth.
C) Use an approved alternate identification process.
D) Proceed using the requisition only.

5. Which of the following conditions is a reason for specimen rejection?

A) Correctly filled light-blue tube
B) Clotted lavender-top specimen
C) Specimen transported upright
D) Properly labeled specimen

Solutions: