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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Create an Incoming Call Route with a default destination of the CEO.
B) Under destination enter a fallback extension and fill in the Sales hunt group call number.
C) Under destination create an overflow extension to route calls to the Sales hunt group.
D) Create an ARS with the DID/DDI of the CEO.

2. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) ContactStore
B) CCR
C) IIS
D) Voicemail Pro
E) One-X Portal

3. In which folder on the SD card would you place the firmware files (.bin) for an IP telephone?

A) /Ivmail
B) /backup
C) /primary
D) /dynamic
E) /temp

4. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

A) The license is the wrong license for the SD Card installed in the IP Office.
B) The license requires a second temporary license be loaded to allow this license to be valid.
C) This is a temporary upgrade license.
D) The license is not needed on the installed release of the software.

5. Which two email clients are supported for IP Office IMAP services? (Choose two.)

A) Microsoft Office Communicator
B) Lotus Messages
C) MS Outlook
D) Lotus Notes

Solutions: