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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.

A) Answer Pending

2. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) The 5420 DS is no longer supported.
B) Start the IP Office Manager application.
C) The 5420 DS is corrupted and must be replaced.
D) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
E) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.

3. Which tool should be used to reduce conflicts within the SCN?

A) MSN Configuration
B) Unique User Names Tool
C) Line Renumber
D) Extension Renumber

4. A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?

A) G.729(a) for the SIP trunk and G.729(a) for the IP phones
B) G.729(a) for the SIP trunk and G.711 for the IP phones
C) G.711 for the SIP trunk and G.711 for the IP phones
D) G.711 for the SIP trunk and G.729(a) for the IP phones

5. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had the SIP URI tab deleted.
B) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
C) The new PRI channels took all existing SIP Trunk Licenses.
D) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
E) The SIP lines had a Line ID of 15.

Solutions: