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Avaya 6402 Exam Syllabus Topics:

Avaya IP Office Implementation Sample Questions:

1. A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?

A) Hot Desk User
B) Remote Manager
C) Standard User
D) No User
E) Agent

2. Which application within the IP Office product suite provides the ability for call recording?

A) IP Office Manager
B) one-X@ Portal
C) VoiceMail Pro
D) Customer Call Reporter

3. The licensing model of IP Office offers four different edition licenses. Which sequence shows the correct dependency of the licenses?

A) BasicEdition > Essential Edition > Preferred Edition > Advanced Edition
B) Basic Edition > Preferred Edition > Advanced Edition > Essential Edition
C) Basic Edition > Essential Edition > Advanced Edition > Preferred Edition
D) Essential Edition > Basic Edition > Preferred edition > Advanced Edition
E) Advanced Edition > Basic Edition > Essential Edition >Preferred Edition

4. The IP Office can have user's extension numbers that range from one to nine digits. Additional considerations should be made when planning and assigning extension numbers for hunt groups and users. Which two are best practices when creating a uniform dial plan In the IP Office? (Choose two.)

A) All user's extensions should match a physicalline as long as both reside in different IP Offices In a Small Community Network.
B) Users and hunt groups must have duplicate extension numbers as long as both reside in different IP Offices in a Small Community Network.
C) All extensions should have the same length of digits.
D) Users and Groups shouldhave unique extension numbers in all IP Offices in a SmallCommunityNetwork.

5. A customer wants to implement the Avaya IP Office solution. They have live analog lines and would like to implement a basic four-port voicemail with an Auto Attendant. They would like to use one X@ Portal for live users. What is the minimum number of servers they will need to accomplish this?

A) 3
B) 4
C) 2
D) 1

Solutions: