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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Bobahaven has purchased the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions and wants to transform its constituents' experience by providing authenticated digital permit applications and self-service. Bobahaven's marketing team has provided branding guidelines and asset files, and the project sponsor has stressed that user experience is a high priority. The digital experience should be pixel-perfect. Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven's constituents?

A) Select the Help Center Experience Site template, and customise the theme.
B) Select the BYO (Aura) template and deploy a mix of custom- built Lightning Components with standard components.
C) Select the Licenses and Permits Experience Site template, and customise the theme.
D) Select the BYO (Lightning Web Runtime) template and deploy custom- built Lightning Components.

2. A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector. What Action Plan Template and target object should be used for this use case?

A) Action Plan Template with Type = "Industries", Target Object = "Business License Application"
B) Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
C) Action Plan Template with Type = "Visit Execution", Target Object = "Business License Application"
D) Action Plan Template with Type = "Industries", Target Object = "Visit"

3. Bohabaven has previously implemented Salesforce Service Cloud to handle constituent queries and complaints, including a constituent self- service digital experience. This was implemented previously using the Help Center template. Bobahaven is now ready to implement the Public Sector Solutions Licenses, Permits, and Inspections modules, and wants to provide constituents with access to digital application forms. What is the right solution for this requirement that minimizes customization and site maintenance?

A) Create OmniOut components and deploy them to the existing Help Center experience site.
B) Create new pages and deploy components such as OmniScripts and FlexCards within the existing Help Center experience site.
C) Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy components such as OmniScripts and FlexCards to the new experience site.

4. A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

A) Partner Community
B) Customer Community
C) Customer Community Plus
D) Channel Account

5. The Department of Disaster Assistance would like to enhance its existing grant management experience using the "Grants Management" Public Sector Solution. What are the correct sequential stages involved in the grant management lifecycle?

A) Plan, Engage, Apply, Review, Award, Manage and Close Out
B) Apply, Engage, Plan, Apply, Review, Award, Manage and Close Out
C) Plan, Apply, Engage, Review, Award, Manage and Close Out
D) Engage, Apply, Plan, Review, Award, Manage and Close Out

Solutions: