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SAP C-C4C12-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

Question 1

Which of the following configuration options can you use to restrict Lead conversion actions?

A. Status
B. Qualifications
C. Sources
D. Reasons

Question 2

In which of the following dimensions can you define the sales target plan? (2 correct answers)

A. Product List
B. Sales Unit
C. Employee
D. Account Team

Question 3

For which of the following business requirements would you use the personalization feature? (2 correct answers)

A. A service manager wants to arrange his ticket queue with assigned to as the first column
B. A sales representative wants to modify the screen layout
C. An administrator wants to change a standard field label to a new value
D. A sales manager wants different screen layouts assigned to two different business roles

Question 4

The Visit Planner Map View and Calender are supported on _____. Choose the correct answer.

A. Browser and iPad
B. Only Browser

Question 5

Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.

A. Linkedln
B. Blogs
C. Facebook
D. E-mail
E. Twitter

Solutions: