Exam Name: Managing Microsoft Teams (MS-700 Korean Version)
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365 Certified
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Microsoft MS-700: Detailed Overview of Exam Topics
The exam content revolves around three main knowledge areas. These are the following:
Planning and Customizing Microsoft Teams Environment
- Executing governance and lifecycle management for Microsoft Teams: the candidates need to demonstrate that they have expertise in developing Teams templates; setting up policies for Office 365 Groups; customizing Office 365 Groups for Microsoft Teams categorization, naming policy, expiration policy; archiving, restoring, and removing a team.
- Updating from Skype for Business to Microsoft Teams: this includes opting for an appropriate update path and coexistence mode to meet specific needs; planning and fixing Meeting migration; customizing Microsoft Teams update notification and Meeting app choices; customizing coexistence mode for the enterprise and the per-user.
- Planning and customizing network settings for Microsoft Teams: this requires such skills as planning for efficient network deployment with the help of Network Planner; calculating network bandwidth capacity for Microsoft Teams voice, meetings, video, Live Events; evaluating network readiness with the help of Network Testing Companion; customizing network ports and protocols utilized by Microsoft Teams client application; customizing media optimizations with QoS.
- Customizing and handling guest access: this subtopic measures applicants’ competency in customizing the guest users for Microsoft Teams; customizing guest permissions for a team; customizing messaging, calling, meeting options for guests; removing guests; handling Azure AD access review for guests; customizing guest access from Azure AD portal.
- Handling security and compliance: this encompasses allocating the Microsoft Teams Admin role; developing and handling the compliance features such as sensitivity policies and retention; developing security and compliance alerts for Microsoft Teams; developing a communication barrier policy; interpreting security reports for Microsoft Teams.
- Monitoring and analyzing service utilization: within this sector, you need to be capable of interpreting Microsoft Teams utilization reports; interpreting Microsoft 365 utilization reports; optimizing call quality with the help of Call Analytics; assessing organization-wide call quality with Call Quality Dashboard; applying Power BI to define call quality issues.
- Deploying and handling Microsoft Teams endpoints: the skills evaluated in this sector are deploying Microsoft Teams clients to devices, such as Windows, MacOS, VDI (Virtual Desktop), mobile devices; handling configuration profiles; handling device firmware and settings; customizing Microsoft Teams Rooms.
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Preparation Process
As stated above, the first step in the preparation process is to review the exam objectives. This will enable the candidates to understand the areas that are covered in the certification test. When it comes to the prep resources for learning the topics, the Microsoft Learn Platform has all the tools that you need. Let’s look at these in detail.
- Free Online Learning Path
The resources available under this path are free. These are designed to be used as supplements to the instructor-led training. There are two learning paths for the Microsoft MS-700 exam – Upgrade to Microsoft Teams and Manage Team Collaboration with Microsoft Teams. Each learning path has five modules within it and the students can explore each of them to gain the competence required to pass the test and obtain the certification.
- Official Practice Test
The applicants can also explore the official practice test on the Microsoft website. This training tool is designed to prepare them for different question formats that can be encountered in the actual exam.
- Paid Instructor-Led Training
This training option is a paid course that covers six specific central elements. These include Microsoft Teams Overview; Microsoft Teams’ Security & Compliance; Governance Implementation; Preparation of the Environment for the Deployment of Microsoft Teams; Management and Deployment of Teams; and Management of Communication and Collaboration in Microsoft Teams. The training course will offer in-depth lessons on each of these elements with some hands-on lab experience.
Microsoft MS-700 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Plan and configure a Microsoft Teams environment (35-40%) | |
Plan and configure network settings for Microsoft Teams | - calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events - analyze network usage by using Network Planner - specify requirements for outbound network ports and protocols for Microsoft Teams -determine WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams - configure Tenant Data Upload in Microsoft Call Quality Dashboard - configure reporting labels for Microsoft Teams -assess network readiness by using Microsoft 365 network connectivity test and dashboard - configure QoS port range and DSCP markings |
| Identify licensing requirements for Microsoft Teams | - identify required licensing for compliance features - identify appropriate licensing for advanced lifecycle management of teams - identify appropriate licensing for guest access - identify appropriate licensing for calling, Phone System, and resource accounts - identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones - identify appropriate licensing for apps in Microsoft Teams |
| Plan and configure security and compliance settings for Microsoft Teams | - plan alerts for Microsoft Teams - choose appropriate administration roles - plan threat policies - plan and configure retention policies - plan and configure sensitivity labels - plan Data Loss Prevention (DLP) policies - plan for conditional access and MFA for Microsoft Teams - plan information barrier policies |
| Plan and implement governance and lifecycle management for Microsoft Teams | - plan and manage Microsoft Teams preview features with Microsoft Teams update policies - create and manage policy packages in Microsoft Teams - plan policy assignment for users and groups - set up policies for Microsoft 365 Groups creation - configure an expiration policy for Microsoft 365 groups - configure a naming policy for Microsoft 365 Groups - archive, delete, or unarchive one or more teams - restore or troubleshoot deletion of one or more Microsoft 365 Groups - manage Azure AD access review for members and guests - perform bulk user operations with PowerShell |
| Configure and manage external and guest users | - configure SharePoint and OneDrive organizational level sharing settings - manage external file sharing setting for OneDrive users - manage external file sharing setting for SharePoint sites - manage external access-federated domains - manage guest users for Microsoft Teams from the Microsoft Teams Admin Center - configure guest access to Microsoft Teams from Azure AD admin center - allow or prevent owners from adding guests - configure guest access to a specific team - remove guests |
| Configure and manage Microsoft Teams devices | - configure Microsoft Teams for VDI - manage configuration profiles - manage Microsoft Teams device tags - manage device settings and firmware - provision and configure remote sign-in for new devices |
Manage chat, teams, channels, and apps (25-30%) | |
| Create and manage teams | - create teams - manage privacy levels for a team - create a team from a default or custom template - create a team from existing resources - plan and manage org-wide teams - add and remove users in a team - assign and modify user roles in a team - configure dynamic membership |
| Plan and manage channels | - plan for channel types - create channels - manage Microsoft Teams channel settings - create and manage Microsoft Teams policies for private channels - manage private channel membership |
| Manage chat and collaboration experiences | - create and manage messaging policies - configure email integration from Microsoft Teams settings - manage cloud file storage options - choose an appropriate coexistence mode |
| Manage apps for Microsoft Teams | - manage Org-wide app settings - create and manage app permission policies - create and manage app setup policies - add apps, connectors, tabs, and messaging extensions to a team - customize the app store - publish and configure a custom app to Microsoft Teams |
Manage calling and meetings (15-20%) | |
| Manage meeting experiences | - configure meeting settings - create and manage meeting policies - create and manage conference bridges - configure live events settings - create and manage live events policies |
| Manage phone numbers | - evaluate when to use Calling Plan versus Direct Routing - plan and configure emergency services - add, change, or remove an emergency address for your organization -provision and manage organizational phone numbers for users, services, and conferencing bridges - assign, change, or remove a phone number for a user - assign a phone number to a resource account |
| Manage Phone System for Microsoft Teams | - create and manage call park policies - create and manage calling policies - create and manage caller ID policies - manage user voice settings - create and manage dial plans - interpret a dial plan - identify potential issues by using the Health Dashboard for Direct Routing - create and manage resource accounts - create and manage call queues - create and manage auto attendants |
Monitor and troubleshoot a Microsoft Teams Environment (10-15%) | |
| Monitor and report on a Microsoft Teams environment | - monitor and report on voice and meeting quality - report on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics - monitor and report on creation and deletion of teams - monitor and report on guest access |
| Troubleshoot audio, video, and client issues | - troubleshoot chat and presence issues - identify, collect, and interpret client logs - troubleshoot issues by using Call Analytics - troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs - identify potential issues by using Call Quality Dashboard |
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
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